FAQs

  • How many days needed to custom my cover?

Stitchingcover factory will need about 3 days to custom your cover, we do not have any stock, because all covers are highly customized according to your request.

 

 

  • How long would it take to receive my parcel?

1, We have two delivery options.

Standard delivery is free, and it would take about 15-25 working days, different countries is different.

Expedited will take about 5-7 working days, which need extra fee.

 

 

  • How do I track my order?

When your order is shipped out, you will get an email notification where you can find the tracking number, and you can click "track your order" button to check where your parcel is, also you can click TRACK YOUR ORDER to input the tracking number and you will know the status. If you can't get the tracking info, please let us know, we will help you.

 

 

  • How do I know if this cover is suitable for my steering wheel ?

Just make sure the steering wheel picture you upload is your own car steering wheel picture, not something online. We will custom according to your picture, so please make sure it is the right one.

 

 

  • Do I need to take off the steering wheel to install the steering wheel cover?

No, you don't need to take off your steering wheel to install the wrap. But it would be easiler if you remove the steering wheel then install.

 

 

  • Do i need to remove the OEM cover to install the new cover?

You cannot remove the OEM cover, our custom covers are made by the steering wheel which has OEM cover, so if you remove the OEM cover, the steering wheel size will be different, then the cover you received will be no longer fit your steering wheel.

 

 

  • How long does it take to stitch a steering wheel cover?

Usually takes around 2hr-3hr to install.

 

 

  • What's in the box?

The installation instruction and installation tools which including a needle, threads, small blade and double-sided adhesive. 

 

 

  • What should I do if I want to change my order?

Please understand our product is highly customized, we make different materials and colors for different cars for every single customer, if you want to change your order, please let us know within 24 hours, otherwise your order will be finished and then we can't change the order, if you really want to change it, you can wait for its delivery and then return it to us. International shipping costs are paid by the customer, also tracking number must be provided.

 

 

  • What's your return & refund policy?

If you are not completely satisfied with your purchase for any reason, we will be happy to accept a return for a refund or exchange on products in new/unused condition within 15 days of delivery. International shipping costs are paid by the customer, also tracking number must be provided.

Items must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way; if you applied the double-sided adhesive tape on the cover, your return will not be available). If you have fitment issues, please take photos of flaw or defects to complete your request. We will refund you after receiving the package.

 

 

  • Warranty

Stitchingcover offers 24 months warranty, customers could choose to get a resend or refund if any quality problem happens.

 

 

  • Color Difference

The material and thread color maybe a little different from the image on our site, due to different monitors and shooting factors, chromatic aberration may exist. However, We can guarantee that this color difference is very small, even negligible, you can buy it with confidence.